FAQ
Company Information
When was AtoZ Home Decor founded?
AtoZ Home Decor operates under the legacy of Amratlal Dhirajlal & Company, a brand with more than 90 years of home decor and interiors expertise catering to retail, corporate, and hospitality industry since 1934.
Where are your products manufactured?
Our product are sourced from trusted suppliers worldwide, crafted with precision, ensuring quality and durability.
Upholstery & Curtains
What types of upholstery fabrics do you offer?
We offer a variety of fabrics, including cotton, velvet, linen, and synthetic blends.
Are the curtains available in custom sizes?
Yes, we sell curtain fabrics as well as ready-made curtains and we do customisation also as per your size and style preference.
How do I maintain and clean my curtains?
It depends on the fabric. Most curtains are machine washable, but delicate fabrics may require dry cleaning.
Bed Linen, Bath Linen & Kitchen Linen
What materials are used for bed linen?
We offer bed linen in cotton, silk, linen, and microfiber.
Are your towels and bath linens absorbent?
Yes, our towels are made from high-quality cotton for maximum absorbency.
Do you provide table linen for restaurants and hotels?
Yes, we cater to bulk orders for businesses and hospitality needs.
Blankets, Quilts, Cushions & Cushion Covers
What are the available sizes for blankets and quilts?
We offer various sizes, including single, double, queen, and king sizes.
Do you offer customized cushion covers?
Yes, we provide custom-made cushion covers to match your decor style.
How do I maintain my blankets and quilts?
Most of our blankets and quilts are machine washable. Please check the care label for details.
Pillows & Mattresses
What types of pillows do you offer?
We have micro fibre filled, cotton fibre filled, feather filled, memory foam, Orthopedic pillows of different shapes and sizes.
Are your mattresses available in different firmness levels?
Yes, we offer soft, medium, and firm mattresses to suit different sleeping preferences.
How long do your mattresses last?
With proper care, our mattresses can last 7-10 years. Although, it depends also on the type of mattress that is being used.
Do you offer customised mattresses ?
Yes we can customise the mattresses to your preference of firmness as well as in thickness and dimensions
Wallpapers & Window Blinds
Do you provide installation services for wallpapers?
Yes, we offer professional installation services for select locations.
Are your window blinds available in different materials?
Yes, we have wooden, fabric, PVC, and blackout blinds.
Can I order wallpaper samples before purchasing?
Yes, you can request samples before placing a full order.
Flooring, Carpets & Rugs
What types of flooring solutions do you provide?
We offer laminate, vinyl, wooden, and carpet flooring.
Are your rugs handmade?
Yes, we have both machine-made and hand-woven rugs.
Do you provide customized rugs?
Yes, we accept custom rug designs and sizes.
How to clean and maintain rugs?
Vacuum regularly and spot clean with mild detergent.
Table Linen & Tableware
What are the different types of table linen available?
We offer tablecloths, place mats, napkins, and runners in various materials.
Are your tableware products microwave and dishwasher safe?
Yes, most of our ceramic and glass tableware items are microwave and dishwasher safe.
Shipping & Return Policies
Are there additional shipping charges?
Shipping charges may vary based on location and order size.
How long does delivery take?
Orders typically arrive within 5-10 business days.
How can I track my order?
You can track your order using the tracking number provided after shipping.
What is the return/exchange policy?
We accept returns and exchanges within 7 days of delivery. The product must be unused and in its original packaging.
Can I cancel my order?
If it is a standard of the shelf product. - Yes, an Order can be cancelled if it is cancelled the same day before the goods are dispatched. If it’s a customised order - Yes, if the process of manufacturing has not been started.
Do you ship internationally?
Yes, we currently are doing domestic sales, but we can manage international shipping also. To place an international order, please contact our customer care at +91 9167067318 or email us at hello@atozworld.in.
