SHIPPING POLICY

Shipping Policy

At ATOZ HOME DECOR, we want to ensure that your shopping experience is as smooth and enjoyable as possible. Below is an overview of our shipping policy to help you understand how we handle your orders.

Processing Time

  • All orders are typically processed within 1-3 business days from the date of purchase, excluding weekends and holidays.
  • Custom and personalized items may require additional time to process. You will be notified if this applies to your order.

Shipping Methods

  • We offer a variety of shipping options, including standard, expedited, and express delivery.
  • Shipping carriers may include [UPS, FedEx, USPS, etc.]. The carrier used will depend on your location and the shipping method selected at checkout.

Shipping Costs

  • Shipping costs are calculated at checkout based on the shipping address, delivery method, and size/weight of your order.
  • Free standard shipping may be available on certain promotions or when your order exceeds a specified amount. Details will be provided at checkout.

Estimated Delivery Times

  • Standard Shipping: 5-7 business days
  • Expedited Shipping: 2-4 business days
  • Express Shipping: 1-2 business days

Please note that delivery times may vary depending on your location, and during high-demand periods (like holidays), deliveries may take longer than usual.

Order Tracking

  • Once your order ships, you will receive an email with a tracking number and a link to track your shipment.
  • You can also check the status of your order anytime by visiting the "My Account" section of our website.

International Shipping

  • We currently offer international shipping to select countries. Please check the shipping options available during checkout for more details.
  • International shipping costs and delivery times will vary based on the destination and selected shipping method.

Missing or Damaged Items

  • While we do our best to package your items securely, accidents can sometimes happen. If your order arrives damaged or if items are missing, please contact us within 7 days of receiving your order.
  • We will work with you to resolve the issue, whether that’s sending a replacement or issuing a refund.

Address Changes

  • We are unable to change your shipping address once an order has been placed, so please double-check your information before completing your purchase.
  • If there is an issue with your shipping address, please reach out to us immediately, and we will do our best to assist you.

Lost or Stolen Packages

  • ATOZ HOME DECOR is not responsible for packages that are lost or stolen once tracking confirms delivery.
  • We recommend that you use a secure delivery address (such as a work address) or request a signature for delivery to ensure the safety of your items.

If you have any questions about your order or need assistance, please don’t hesitate to contact our customer service team at HELLO@ATOZWORLD.IN or 9167067318.

Thank you for shopping with us!